Shipping and Returns policy

Shipping Policy 

To ensure timely processing, please enter your shipping and billing information using only English characters and without emojis.

Currently, your product will be shipped directly from Vietnam. Orders are typically shipped within 6-8 business days for Taiwan and Korea, and within 8-10 business days for Japan and the USA.

Once your order ships, you will receive a separate email with tracking information.

International Customs & Duties

We now offer fast & easy shipping. Any applicable customs or import duties are calculated at checkout or mentioned prior to order submission.

 

Shipping Fees

Shipping fees are non-refundable. 

We only accept inquiries for items purchased from rabbitfromhell.com. 

We are not responsible for any lost, stolen, or damaged shipments.

 

Returns Policy

Returns & Exchanges

*ALL SALES FINAL

Due to limited available quantities, we can only offer a return for items that are received damaged.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined. 

Items must be unused, in their original condition with tags attached.